Effective Date: January 1, 2024
At washwyexpel, we are committed to delivering exceptional quality in every gift wrapping project. Your satisfaction is our priority, and we stand behind the craftsmanship of our work.
You may cancel your order according to the following terms:
If you are not satisfied with the quality of our wrapping service, please contact us within 24 hours of delivery. We will:
Approved refunds will be processed within 5-7 business days to the original payment method. You will receive email confirmation once the refund has been initiated.
The following are not eligible for refunds:
If your wrapped gift arrives damaged or is lost during delivery, please notify us immediately. We will work with our delivery partners to resolve the issue and may offer re-wrapping or a refund as appropriate.
To request a refund or cancellation:
For refund requests or questions about this policy:
Email: chat@washwyexpel.world
Phone: +1 415‑477‑2610
Address: 3500 California St, San Francisco, CA 94118